Frequently Asked Questions
Where is your place?
Our practice is in Kuala Lumpur, in Taman Tun Dr Ismail. As soon as you book your first appointment, you will automatically receive the our address by email. Please check your spam folder in case you don’t see this confirmation email!
What are AsiaPaws Holistic Wellness Practice hours?
Our working (consultation and treatment) are available on Mondays from 10am to 2pm, Tuesdays from 10am to 2pm and 7pm to 9pm, Wednesdays to Fridays from 10am to 5pm, and on Saturdays from 10am to 1pm.
Find all available slots for booking on the calendar at this link.
When is the best time to come with my pet to AsiaPaws?
The "best time" is when a time slot suits you. All available time slots are bookable on the calendar at this link. The booking system is accessible to you 24/7.
We value your and our time. By keeping to appointment times you and your pet relax. No waiting. No rushed consultation. No rushed doctor.
Just remember, follow up treatments are for ? You guessed it right! Treatment aka Acupuncture!
Got detailed questions about your pet? Detailed updates about your pet? Email them to Dr. Susanna at susanna@asiapaws.com.
What is your telephone number?
For admin related queries and booking related issues please send a message to 018.2734110. We reply within working hours (Mon - Sat).
Please remember that we don’t answer to phone calls. This is our way to avoid interrupting ongoing consultations and treatments.
For any booking related questions please email to admin@asiapaws.com and for patient related questions and updates email to susanna@asiapaws.com.
Where do I park?
We provide two parking spaces outside our premise and the immediate neighbouring place in front of house no 9 (brown gate).
Parking available nearby. Please be considerate to our neighbours and do not obstruct their driveways.
Which shop lot is AsiaPaws?
AsiaPaws holistic practice is NOT located in a shop lot but in an interlinked house. You receive our detailed address automatically after booking your first appointment with us at this link. IMPORTANT! Your confirmation email with our address also confirms your booking!
IF YOU DON'T RECEIVE THE CONFIRMATION EMAIL, SEND US A MESSAGE to 018.2734110 so that admin can help you slot your booking in (if the slot is still available)!
Do you provide routine veterinary care like vaccinations, blood tests or surgeries?
As a specialised holistic / natural veterinary care practice we DO NOT provide "conventional" veterinary services such as surgeries, vaccinations, prescriptions of pharmaceutical drugs, X-rays, Ultrasound and blood laboratories.
Do you make house calls?
Due to the sheer workload in the clinic, Dr Susanna can NOT provide house call services at this time. If you’re having trouble transporting your pet, we recommend you look for Pet Taxi services or Pet Transporters.
When did you start Asia Paws in Malaysia?
Asia Paws has been established as a provider for natural veterinary medicine with focus on IVAS (internationally) certified acupuncture treatments for pet dogs and cats in 2008.
We are proudly the first and so far ONLY dedicated holistic natural veterinary practice in Southeast Asia, specialising in and focusing solely on natural Western (homeopathy, herbal) and Traditional Chinese medicine with acupuncture and herbal medicines for pets.
Are there any additional charges?
Aside from any prescribed (and before that discussed) natural remedies, there are NO ADDITIONAL (or "hidden") CHARGES. Your appointments are prepaid (consultation/treatment).
Our practice is in Kuala Lumpur, in Taman Tun Dr Ismail. As soon as you book your first appointment, you will automatically receive the our address by email. Please check your spam folder in case you don’t see this confirmation email!
What are AsiaPaws Holistic Wellness Practice hours?
Our working (consultation and treatment) are available on Mondays from 10am to 2pm, Tuesdays from 10am to 2pm and 7pm to 9pm, Wednesdays to Fridays from 10am to 5pm, and on Saturdays from 10am to 1pm.
Find all available slots for booking on the calendar at this link.
When is the best time to come with my pet to AsiaPaws?
The "best time" is when a time slot suits you. All available time slots are bookable on the calendar at this link. The booking system is accessible to you 24/7.
We value your and our time. By keeping to appointment times you and your pet relax. No waiting. No rushed consultation. No rushed doctor.
Just remember, follow up treatments are for ? You guessed it right! Treatment aka Acupuncture!
Got detailed questions about your pet? Detailed updates about your pet? Email them to Dr. Susanna at susanna@asiapaws.com.
What is your telephone number?
For admin related queries and booking related issues please send a message to 018.2734110. We reply within working hours (Mon - Sat).
Please remember that we don’t answer to phone calls. This is our way to avoid interrupting ongoing consultations and treatments.
For any booking related questions please email to admin@asiapaws.com and for patient related questions and updates email to susanna@asiapaws.com.
Where do I park?
We provide two parking spaces outside our premise and the immediate neighbouring place in front of house no 9 (brown gate).
Parking available nearby. Please be considerate to our neighbours and do not obstruct their driveways.
Which shop lot is AsiaPaws?
AsiaPaws holistic practice is NOT located in a shop lot but in an interlinked house. You receive our detailed address automatically after booking your first appointment with us at this link. IMPORTANT! Your confirmation email with our address also confirms your booking!
IF YOU DON'T RECEIVE THE CONFIRMATION EMAIL, SEND US A MESSAGE to 018.2734110 so that admin can help you slot your booking in (if the slot is still available)!
Do you provide routine veterinary care like vaccinations, blood tests or surgeries?
As a specialised holistic / natural veterinary care practice we DO NOT provide "conventional" veterinary services such as surgeries, vaccinations, prescriptions of pharmaceutical drugs, X-rays, Ultrasound and blood laboratories.
Do you make house calls?
Due to the sheer workload in the clinic, Dr Susanna can NOT provide house call services at this time. If you’re having trouble transporting your pet, we recommend you look for Pet Taxi services or Pet Transporters.
When did you start Asia Paws in Malaysia?
Asia Paws has been established as a provider for natural veterinary medicine with focus on IVAS (internationally) certified acupuncture treatments for pet dogs and cats in 2008.
We are proudly the first and so far ONLY dedicated holistic natural veterinary practice in Southeast Asia, specialising in and focusing solely on natural Western (homeopathy, herbal) and Traditional Chinese medicine with acupuncture and herbal medicines for pets.
Are there any additional charges?
Aside from any prescribed (and before that discussed) natural remedies, there are NO ADDITIONAL (or "hidden") CHARGES. Your appointments are prepaid (consultation/treatment).
